FAQ
Products
Where are BUBL lamps made?
All BUBL products are proudly made in India, with manufacturing and assembly taking place at our facility in Vasai, Maharashtra.
What are the IP ratings of your lamps?
Our solar lamps range from IP44 to IP65, offering durability for various indoor and outdoor conditions. Cabinet lights are IP20, suitable for indoor use.
What is the difference between Solrise X and Solrise Y?
Both models feature an integrated twilight sensor that automatically activates the lamp as ambient light drops. The designs vary slightly to suit different spatial aesthetics.
Do your lamps have dimming functionality?
Yes, our solar lamps feature stepless dimming via soft-touch control. Tap to switch on or off, and hold to adjust brightness to your desired level.
Are IES files and technical reports available?
Absolutely. You can request IES files, photometric data, and spectrum test reports by emailing us at tech@bubl.lighting.
Service
What warranty do you offer?
All BUBL lamps come with a 1-year warranty covering the LED and battery components.
How can I request service?
For any product-related service or queries, please email our support team at service@bubl.lighting.
Do you offer product demonstrations or technical consultations?
Yes, for bulk or commercial inquiries, we can schedule product demos or share detailed technical documentation. Reach out to tech@bubl.lighting for assistance.
Delivery
Do you charge extra for delivery?
No, delivery fees are included in the product price. We offer free shipping pan-India.
How long does it take to receive my order?
We typically dispatch within 2–4 business days, and delivery time varies by location. You’ll receive tracking information once your order ships.
Taxes
Are your prices inclusive of taxes?
Yes, all prices listed on our website are inclusive of GST and other applicable taxes.
Will I receive a tax invoice with my order?
Yes, a detailed tax invoice will be emailed to you upon purchase and included with your delivery.
Corporate Orders & Custom Solutions
Do you cater to interior designers, architects, or hospitality projects?
Absolutely. We frequently collaborate with professionals for residential, commercial, and hospitality projects. For catalogs, trade pricing, and samples, email hello@bubl.lighting.
Can you handle bulk or corporate gifting orders?
Yes. We offer custom packaging, bulk pricing, and branding options for corporate gifting. Reach out to us at hello@bubl.lighting to start the conversation.
Can I request a customized lamp or special finish?
While we work with fixed SKUs for retail, we are open to custom finish options for large orders. Drop us a message and let’s explore the possibilities.